Family Photo & Video Vault — Setup & FAQ
Private space for family memories. No ads, no resale of data. Separate from the Healthcare Vault.
How it works (simple)
- Owner/Admin uploads photos/videos from device.
- Scan with camera (beta): take a picture of a print/photo. Processing stays on your device until you save.
- Organize & caption: rename items and add short captions. Albums are planned.
- Share (optional): make expiring, view-only links for an album or a single item. Revoke anytime.
- Download/Export: download originals anytime. Deleted items go to Trash first (restore or delete forever).
Where do I manage things?
- Uploads & scans: Admin → Family Vault.
- Rename/captions/download/trash: Admin → Family Vault → Your items.
- Sharing: Admin → Family Vault → Share (Owner/Admin only).
Storage plan
- Free100 MB
- Lite1 GB
- Elite5 GB
Running out of space? You’ll be able to add more anytime. Your photos/videos remain yours.
“WOW” photo enhancements (Lite & Elite)
Make pictures look their best with easy, one-tap tools. These are included in paid plans. Free users can preview in the UI but can’t save changes.
What you get
- Smart Crop — tidy borders, center the subject.
- Mood Glow — lift brightness and color gently.
- Voice Caption — speak a short caption; it becomes text.
- Before/After — drag to compare original vs. enhanced.
- Smart Covers — auto pick a nice album/thumbnail cover.
- Elite bonus: Magic Restore (fix small scratches/creases on old photos) + AI Touch-up (reduce noise, clean dust).
How to use (plain & simple)
- Open Admin → Family Vault.
- Tap a photo.
- Press Enhance.
- Pick a tool (e.g., Smart Crop). See Before/After.
- Tap Save to keep it. (Free can preview only.)
Daily limits: Lite 20/day • Elite 100/day (per family). Unused ones don’t roll over.
Troubleshooting (enhancements)
- “Limit reached”: you used today’s allowance. Try again tomorrow or upgrade.
- Slow or stuck: large images may take longer; try a smaller one first.
- Save disabled on Free: preview works, saving needs Lite/Elite.
Share & visibility
- Default: Family-only (your Circle).
- Owner/Admin may share specific items or albums and revoke access anytime.
- Use expiring view-only links for time-limited sharing.
- No ads, no resale, no hidden AI scanning, no face-tagging.
- Export or delete your content at any time.
This space is separate from the Healthcare Vault. It’s for family memories, not medical records.
Sharing & best practices
Sharing & visibility
- No advertising trackers or data resale.
- No background device monitoring.
- Owner/Admin chooses who can view and for how long.
- Export/erase on request (self-serve planned).
Best practices
- Share only what’s needed, with people you trust.
- Prefer expiring links for time-limited sharing.
- Avoid posting PHI here; use Healthcare Vault for care docs.
- Keep originals backed up on your own device too.
Troubleshooting
- Can’t upload? Be sure you’re Owner/Admin and the file is an image or video.
- Camera access denied? Allow permission for “Scan with camera”.
- Share link not working? It may be expired or revoked—create a new link in Admin → Family Vault.
- Accidentally deleted? Restore from Trash in Admin → Family Vault → Trash.
- CORS/401: Add your web origin to API CORS and confirm auth headers/cookies.