Fall / SOS — Setup & FAQ
Think of this as a "Digital Help Button". It helps Kids and Seniors call for help if they fall or feel unsafe.Circle Bot now scans for active emergencies and can alert the whole family instantly if an incident is escalated. Each fall is now tracked as a Case from OPEN to RESOLVED for audit-grade safety.
1. How it Works (The Concept)
- 1The "Button" / Fall Detection
If Grandma falls or presses the button, the device starts beeping: "Beep... Beep..."
- 2The Countdown
They have 30 seconds to press "I'm OK" if it was just a mistake. This prevents false alarms.
- 3The Alert
If they don’t cancel it, the system yells for help! You get a loud alert.
2. Managing Seniors (Grandma & Grandpa)
We recently upgraded the admin panel so you can manage each person individually.
Enter their Real Name, Phone Number, and Time Zone.
Example: "Grandma, Manila Time"
Flip the switch to "Monitor". You will see a green MONITORING ENGAGED badge. This means the system is actively listening for alerts from them.
3. Safety Circles & Geofences
You can now link Geofences specifically to Grandma or Grandpa directly from the SOS page.
- Click the "Configure Geofences" button on their card.
- Assign a zone (like "Home"" or "Park").
- If they wander outside that zone, you get an automatic alert.
4. Overseas & International
"Can I use this for Grandma in the Philippines?" — YES.
- It works over the Internet: Wi-Fi or Mobile Data. Distance doesn’t matter.
- Time Zones: Set her profile to "Asia/Manila". The logs will show correct local times.
- No SMS Fees: Since it uses data/app alerts, you don’t pay for international SMS.
Need to remove someone?
If you need to clean up the list, just click the Delete trash icon on their card. If they have an active alert pending, click Clear Alert first.