Web Watch — Setup & FAQ
Web Watch lets families review websites a child's device visited, kept private to your Circle. No ads, no resale of data. It is designed to be privacy-first and transparent for kids and seniors.
How it works (simple)
- Pick the child's device (phone or computer) you want to review.
- Get a visits log (CSV) from your router/DNS or a browser history export.
- Go to Admin → Web Watch, enter the child's phone or IP, and upload the CSV.
- Review the visits table. Old entries can auto-delete after 90 days.
CSV format accepted: ISO_TIME, URL, Title (or one URL per line).
Who should use Web Watch?
- Adult children supporting a senior parent who lives alone.
- Parents helping a teen or young adult build healthy, safer screen habits.
- Power of Attorney (POA) or health proxy who needs gentle safety signals, not full surveillance.
Where do I get the CSV?
- Router / DNS: many routers and DNS tools can export DNS query logs as CSV.
- Browsers: some allow history export via add-ons or built-in tools.
- Schools / managed devices: respect school rules; only use logs you're allowed to access.
What we record / What we never collect
What we record
- Visit time (date & time)
- Website address (URL)
- Optional page title (if present in the CSV)
- Child / device tag you enter (phone number or IP)
What we never collect
- No message contents or passwords
- No keystrokes or screenshots
- No microphone or camera recordings
- No advertising trackers; no data resale
Parents control retention. We recommend automatic deletion after 90 days.
Privacy & safety tips
- Be transparent: tell kids you're using Web Watch and why (safety & learning).
- Collect the minimum you need and delete old logs on a schedule.
- Parents control the data in your Circle. No advertising or resale.
- School devices / networks: follow school policies if logs come from there.
What about live computer activity?
In some setups, Web Watch can also show gentle status signals like online, offline, long-idle, or broad categories such as reading, video, or games. It never stores keystrokes, passwords, banking details, private messages, or full-screen video.
Troubleshooting
- Nothing shows: check the CSV format and try a smaller sample first.
- Wrong device: verify you used the right phone number or IP for that child.
- Large files: split into smaller CSVs (for example, by month) and upload in parts.
Where can I get help?
If you're not sure which option to choose, start a support request from the Help → Contact Support link in your Admin dashboard. We'll walk you through it step-by-step.